1. How do I request information on services and/or products?

From the option “contact” send us your query indicating the service and/or product of interest, one of our representatives will answer you as soon as possible.

2. How do I reserve my place for the PRO-X4 service?

First you must be subscribed to one of the vouchers, then you will have access to the mobile application where you can book your places. Click here to join us!

3. What is our methodology in the PRO-X4 classes?

In each class we apply the “full body” method. We work in circuits and by time. You will train strength, endurance, speed, coordination, flexibility and aerobic capacity. The duration of the class is 1 hour with the teacher plus 20 minutes of guided activity (aerobic and flexibility). Remember that this is a service for a maximum of 4 students per class.

4. Where do you hold face-to-face classes?

We are currently based in Las Palmas de Gran Canaria. For training sessions PRO-X4, the service is provided at the Dreamfit gym in the El Muelle shopping centre (the service does not include the gym fee). The service PRO-RUN takes place at the Paseo de Las Canteras. The personal training service PRO-TRAINING, at Dreamfit Las Palmas in the El Muelle shopping centre (the service does not include the gym fee) and other areas within the same city.

5. Which countries does the PRO-ONLINE distance training service reach?

You can request this service from anywhere in the world.

7. Do the training services have a period of permanence?

No, none of our services have a permanence period.

1. What payment methods are accepted on your website?

We accept various payment methods, including credit/debit cards. We use third party payment platforms for privacy and security reasons. The platforms are: Stripe and PayPal.

2. What is the delivery time for orders?

Delivery time may vary depending on your location and the shipping option chosen. For more details, please contact us.

3. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the carrier’s page. Use this number on the carrier’s page for up-to-date delivery information.

4. Can I return or exchange an item if it doesn’t fit or I am not satisfied?

Yes, we accept returns but not exchanges. Please see our returns policy for more details

5. What should I do if I have a problem with my order?

If you experience any problems with your order, we recommend that you contact our customer service team. We are here to help you and resolve any concerns you may have.

6. Can I cancel or modify my order after I have placed it?

If you wish to cancel or modify your order, please contact us as soon as possible. Depending on the status of your order, we will do our best to accommodate your request.

7. Do you have physical shops where I can see and try on clothes before I buy?

Currently, we sell exclusively through our website and do not have physical shops. However, we are committed to providing detailed descriptions and size guides to help you make informed decisions about your purchase.

8. Size guide